All our pizza ovens come with a 1 year warranty on all parts. This includes the doors, thermometers, chimneys, etc. However, the warranty does not cover cracking in the any masonry material, bricks, or stones, it's quite normal for these components to have some cracks once you start using the oven. Our brick ovens are traditional hand-made products.
We accept returns only for reason of defect within 7 days of delivery. All shipments are fully insured against loss or damage.